Refund Policy

Refund Policy
Last Updated: December 2025

At Fashionstaronline, we aim to ensure that you are fully satisfied with your purchase. This Refund Policy explains the conditions and timelines for receiving refunds for items purchased from https://fashionstaronline.com.

1. Refund Eligibility

Refunds are processed only for approved returns that meet the following conditions:

• The returned item(s) must be in unused, unworn, unwashed, and original condition.
• Original tags, labels, and packaging must be included.
• Items must be free from damage, stains, or odors.

2. Refund Processing Timeline

• Return Shipment to Warehouse: Varies by carrier.
• Inspection & Approval: 2–4 business days.
• Refund Issued: Up to 10 business days after return approval.

Please note that banks and payment providers may require additional time to post refunds.

3. Refund Method

• Refunds will be issued to the original payment method used at checkout.
• No restocking, processing, or refund fees are charged.

4. Partial Returns

• Eligible items may be returned individually.
• Refunds apply only to approved returned items.
• Shipping fees are non-refundable once the order has shipped.

5. Late or Missing Refunds

If you haven’t received your refund:

• Check with your bank or card provider.
• Allow additional processing time.
• If needed, contact our support team for assistance.

6. Damaged, Defective, or Incorrect Items

• Contact us within 48 hours of delivery.
• Provide clear photos of the item and packaging.
• We will review the issue and offer an appropriate resolution.

7. Contact Information

Fashionstaronline
Email: support@fashionstaronline.com
Address: 47-591 Mapele Rd, Kaneohe, HI 96744, United States

Customer Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday