Refund Guidelines
At Fashionstaronline, we value your trust and strive to maintain a transparent and fair refund process for all our customers.
Refund Approval
Refunds will be processed only after the returned item is received and inspected to ensure it meets our return criteria. Once approved, refunds are typically completed within 14 days.
Refund Method
Approved refunds will be issued to the original payment method. Depending on your bank or card provider, it may take 3–5 business days for the refunded amount to appear in your account.
Refund Conditions
Please be aware of the following:
- Shipping fees are non-refundable
- If the return is not due to our error, the cost of return shipping may be deducted from the refund
For exchange requests or further assistance, please contact us at support@fashionstaronline.com.